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← All workDataGuard · 2023

Role

Product Designer

Duration

2020 · 2023

Industry

Compliance · Privacy · InfoSec

Deliverable

System · Product · Motion

DataGuard · 2023
Case · 01

DataGuard

Three platforms. One source of truth. I designed across Privacy, InfoSec, and Compliance for 4,000+ organizations, cutting reporting time by 45%.

−45%
Reporting time
4,000+
Organizations
50+
Countries
§ M · 01 · Outcomes
Metrics that moved
/01
−45%
Reporting time
/02
4,000+
Organizations
/03
50+
Countries
/ 01

The problem

Compliance officers, consultants, and sales leaders worked across three separate DataGuard surfaces (Privacy, Information Security, and Compliance) with fragmented data models and disconnected reporting. Reporting cycles consumed days. Decisions lagged the data.

Users weren't asking for more dashboards. They were asking for one truth.

DataGuard compliance surface: constraints and regulated-domain context
/ 02

The constraints

  • Regulated domain: every UI claim must be audit-traceable.
  • Frameworks: GDPR, ISO 27001, TISAX, NIS2, EU AI Act, each with its own canon.
  • Three platforms with divergent data models, shared users.
  • An installed base of enterprise teams with muscle memory that couldn't be retrained overnight.
/ 03

The insight

The pain wasn't visualization. It was data reconciliation surfacing as UX friction. Adding dashboards to a reconciliation problem is like painting over rust: it looks resolved until it isn't.

“Every customer call ended the same way. Which number do I trust?”

DataGuard monitoring view: where reconciliation friction surfaced as UX
/ 04

The bet

I argued for consolidating monitoring into a single internal source of truth, then letting each platform surface a filtered view.

Harder technical path. The only one that would reduce reporting time durably instead of cosmetically. Leadership bought the tradeoff because I framed it as reconciliation debt, not aesthetic debt.

DataGuard unified monitoring: one source of truth, three platform lenses
/ 05

The system

In collaboration with engineering, I contributed to a unified data layer abstraction: three platforms, one semantic model. The dashboard became a composable view set: same components, different scopes.

Each platform exposed a lens onto the same underlying truth. No more duplicate fields with divergent values.

Before → After

Before

Three dashboards · three data models · three reports per cycle · reconciliation done manually downstream.

After

One semantic model · three platform lenses · one source of truth · reporting time reduced by 45%.

/ 06

The craft

  • Monitoring dashboard redesign across customer connections, consultant activity, sales performance.
  • Pattern library that scaled across three divergent product contexts.
  • Contracts workflow: clear agreement handling for regulated documents.
  • Audit feature motion: surfacing status changes as spatial transitions rather than table refreshes.
  • Disclosure patterns designed with legal: inline, not modal.
/ 07

The outcome

Reporting time reduced by 45%. Fewer reconciliation tickets. Patterns adopted as foundation for subsequent platform features.

At the company level, DataGuard automates up to 40% of compliance work and accelerates certification by 75%. A system my dashboard and monitoring work materially contributed to, now serving 4,000+ organizations across 50+ countries.

Reflection

The biggest lever wasn't the UI. It was the conversation between design and data engineering. A design system is only as trustworthy as the data it renders.